Privacy Policy

Your data is safe with us

Who we are

Watan Al-Shomoos Company operates the website: https://watan-alshomoos.com. You can contact us at info@watan-alshomoos.com or via phone at +964 7801101995.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval, your profile picture is publicly visible in the context of your comment.

Media

If you upload images to our site, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from such images.

Cookies

If you leave a comment, you may opt to save your name, email, and website in cookies. These are for your convenience and will last for one year.

If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This contains no personal data and is discarded when you close the browser.

When you log in, we set cookies to save your login info and screen preferences. Login cookies last 2 days; screen preference cookies last 1 year. Selecting “Remember Me” keeps you logged in for 2 weeks. Logging out removes login cookies.

If you edit or publish an article, an additional cookie will be stored in your browser indicating the post ID of the edited article. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other site directly.

These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content if you are logged in.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely for follow-up moderation purposes.

Registered users can see, edit, or delete their personal information anytime (username cannot be changed). Website administrators can also manage that data.

What rights you have over your data

If you have an account or left comments, you can request an exported file of your personal data or request deletion of your data. This excludes data we are required to retain for administrative, legal, or security reasons.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

How we process orders and customer information

When you place an order on our website or through our customer service channels, we collect and store personal information necessary to process your request. This may include your name, contact details, delivery address, order details, and payment information.

We use this data strictly for the purpose of:

Processing and delivering your food orders
Communicating with you about your order status or any related concerns
Improving our service quality based on your preferences and order history
Maintaining transaction records for legal and accounting purposes

We do not sell, rent, or share your personal information with third parties except when required for order fulfillment (e.g. delivery services) or required by law. All third-party services we use are contractually obligated to protect your data in accordance with data protection standards.

Your payment information is processed securely via trusted payment gateway providers. We do not store your full card details on our servers.

If you would like to request the deletion or correction of your stored order information, you may contact us at info@https://watan-alshomoos.com/.